Frequently Asked Questions About Silver Jewelry.

About Our Products

  • What is silver jewelry made of?

  •  We use high-quality S925 sterling silver. The surface is plated with either Rhodium or 18K gold for a beautiful finish.

  • Are your products safe for sensitive skin?

  • Yes. Our jewelry is 100% hypoallergenic, lead-free, and nickel-free. We use only top-quality materials to ensure our products are safe and comfortable for everyone to wear.

  • Can I order custom silver jewelry?

  • Yes! We offer custom and private label silver jewelry tailored to your unique style.


Orders & Shipping

  • Where do you ship from?

  •  All orders are shipped from our manufacturing location in China.

  • How long does shipping to the US take?

  • Shipping to the United States typically takes 10-12 days.

  • How will my order be packaged?

  • Your jewelry will arrive in a gift box featuring the Jimmy Jewelry logo.


Our Guarantee

  • What is your return policy?

  • We are committed to your satisfaction. We offer a 180-day, no-questions-asked full money-back guarantee if you are not completely happy with your purchase.

  • How can I contact you with questions?

  • If you have any questions, please contact us at any time. We will respond to your inquiry within 24 hours.